FREQUENTLY ASKED QUESTIONS

Where are you located?

  • CBCTrend is located in Delaware but we operate as an online
    store only.

Where do my products come from?

  • We currently have warehouse/shipping facilities in Europe & China.
  • We try our best to ship from the warehouse closest to you but if we are unable to do so due to limited stock, your order will be shipped from our main warehouse in China.

Do you ship worldwide?

  • Yes! We proudly ship worldwide.

How long does the order processing take?

  • We generally take 1-5 business days to process our orders and co-ordinate with our warehouse and shipping departments.

What are your shipping times?

  • Estimated delivery times vary between 5-20 days .
  • Although the order usually arrives faster than this, certain things like delays at customs or processing time can effect delivery time.

Why is a part of my order missing?

  • Sometimes, your products will be shipped separately to avoid any delays caused by some products being backlogged or temporarily out of stock.
  • Should you have any questions regarding the status of your order feel free to contact us at cbctrend@gmail.com

Do I have to pay customs fees?

  • Due to the global nature of our business we are not responsible for any customs fees once items have shipped. In 99% of cases, custom fees are not collected.
  • However, we are not able to control this factor and if any fees arise in your country we are not responsible for them.